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Terms of Service

Last Updated: February 1, 2026

1

Acceptance of Terms

By accessing or using the services provided by Tradition Capital Bank ("we," "us," or "our"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our services.

We reserve the right to modify these Terms at any time. Your continued use of our services following any changes constitutes your acceptance of the new Terms. We encourage you to review these Terms periodically.

2

Description of Services

Tradition Capital Bank provides a range of financial services including but not limited to:

  • Personal and business checking and savings accounts
  • Online and mobile banking services
  • Loans, mortgages, and lines of credit
  • Treasury management and cash management services
  • Credit and debit card services
3

Eligibility

To use our services, you must:

  • Be at least 18 years of age
  • Be a legal resident of the United States
  • Have a valid Social Security Number or Tax Identification Number
  • Provide accurate and complete information during registration
  • Not be prohibited from using banking services under applicable law
4

Account Registration

When you create an account with us, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

Important: You must notify us immediately of any unauthorized use of your account or any other breach of security. We will not be liable for any loss or damage arising from your failure to protect your account information.

5

User Responsibilities

As a user of our services, you agree to:

  • Use our services only for lawful purposes
  • Maintain accurate and up-to-date account information
  • Protect your login credentials and notify us of any unauthorized access
  • Review your account statements regularly and report any discrepancies
  • Comply with all applicable laws and regulations
6

Prohibited Activities

You may not use our services for any illegal or unauthorized purpose. Prohibited activities include but are not limited to:

  • Money laundering or terrorist financing
  • Fraud or identity theft
  • Unauthorized access attempts
  • Illegal gambling activities
  • Violation of sanctions or embargoes
  • Any other illegal activities
7

Intellectual Property

All content, trademarks, logos, and intellectual property displayed on our website and applications are the property of Tradition Capital Bank or its licensors. You may not reproduce, distribute, modify, or create derivative works without our prior written consent.

8

Limitation of Liability

To the maximum extent permitted by law, Tradition Capital Bank shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or other intangible losses.

Our total liability for any claims arising from your use of our services shall not exceed the fees paid by you during the twelve (12) months preceding the claim.

9

Termination

We may terminate or suspend your account and access to our services at any time, with or without cause, and with or without notice. Upon termination, your right to use our services will immediately cease. All provisions of these Terms that by their nature should survive termination shall survive.

10

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law provisions. Any disputes arising from these Terms shall be resolved in the state or federal courts located in New York County, New York.

Questions About Our Terms?

If you have any questions about these Terms of Service, please contact our legal department.